Our Founder, Gene Lilly
Our Founder, Gene Lilly
Stop In Today!
Gene Lilly Pools, your hometown pool store, has been serving Anne Arundel county for over 50 years. We have come along way from are early roots to become the premier FUN STORE in Anne Arundel county. Of course we have the largest selection of Pools, Spas and Parts in the area BUT did you know we offer Amish made polywood and traditional outdoor furniture at affordable prices. We even have something for the inside of your home! Introducing The Gameroom at Lilly’s. The Gameroom offers classic arcade, pinball, bubble hockey, neon signs and other great nostalgia for your home. Gene Lillys is 5000 square ft of Fun. Stop in today and see whats new!
Customer Reviews
Sarah Petri
21:31 26 Mar 21
Nothing they've told us so far is true! Took our deposit for a pool, said we can just come back and pick out a liner... and steps. We come back after getting a call the pool was in, and they only have the bigger steps that cost more and we have no choice in liner. What's worse is they said our pool was in and now they are saying the female employee misspoke telling us the pool has arrived?! Feel like they aren't honest after they have your deposit.read more
Mike Culler
18:17 05 Jan 21
Very knowledgeable and friendly staff they have everything you need to get your hot tub or your pool up and running. I... highly recommend themread more
Jessica Willard
22:43 22 Jun 20
My bf just told me he went here looking for a filter for our pool he brought ours in to try to find the right size.. so... while hes looking around for it an employee walks up to him with filter in hand and said "these should work" . My bf did not ask for help from this employer, they just walked up with what he was looking for and handed it to him ..he told me this and I said oh yea I am leaving a review!!!!! This kind of customer ser ice just does not happen these days. I have never been here before but will make sure I keep them in mind!!!!!! Employee deserves some recognition for going above and beyond!!!!!!!!!!!read more
scott maus
20:33 22 Jun 20
Always go here to get the pool water tested. They only give you the chemicals you need and precise directions on how to... use them. Great place to go for all your pool needs.read more
Denise McGinniss
22:52 22 May 20
Awesome 1st time experience. Showed up 2 minutes before closing and the staff was very helpful and friendly. Got in &... out without feeling rushed or like I was holding them up ( I was...sorry), and got needed supplies!read more
Cathy Sim
17:22 26 Apr 20
Great customer service! I will never go anywhere for my pool needs but here.
Brian Birner
22:45 04 Jan 20
Great place with very friendly and helpful people. I came in asking a million questions about my hot tub and they were... very patient and helpful. They sold me what I needed for a great price and didn't try to oversell me at all. I will definitely be returning when I need more supplies. They are very knowledgeable and helpful in explaining spas. Thanks so much.read more
Bryan Bathon
20:12 03 Dec 19
Always a welcoming place to go to, they have all of your pool needs, arcade games for sale. Spas, and unique coolers in... there. They also have pool side furniture to complete your summer pool parties. If you need water testing they do that to. Its a pool store with a unique look.read more
David Freeman
13:09 03 Dec 19
Nice local pool store. Has better prices and service than the Leslie's pool store that is a few hundred meters up the... road. The place is filled with pinball machines and video games now.read more
Daniel Mccree
23:33 26 Aug 19
Good place, good people, glad to see a mom and pop shop making it in today's corporate ruling society!
cheryl goodman
16:33 21 Jul 19
Darryl was awesome. He was patient and took time to answer all of our many questions. Expecting to by a pool from... there.read more
Christa McCallister
22:36 04 Jul 19
Helpful & Arcades are great to keep the kids busy while reading the pool chemicals
Craig Savino
21:03 10 Jun 19
We have been a customer of Gene Lilly's retail store for 20 plus years and have always been happy with their... knowledgeable staff and one on one advise. Their seems to have been some changes in staff at this store and we recently took an automatic pool cleaner there to be repaired because it was not working properly. We dropped the unit off in September of 2018 and inquired about the progress of it's repair a few times through the winter season. We were finally called in April of 2019 and were told that the unit was working properly and was ready for pickup and the cost was $266.00. We opened our pool a week later and when we put the pool cleaner into the pool it was doing the same thing (not working) that it did when we decided to have it repaired. We made a phone call to Gene Lilly about this and we were told that the service guy would not be returning to work for 4 days and we should call back then. We decided to check the impeller in the unit per the suggestion of the troubleshooting guide from the manual. when we removed the cover to expose the impeller we found that there were no blades on the impeller. They had been broken off. We ordered the part through an internet site at a cost of $21.99 and when the part was delivered we installed the impeller and then put the unit into the pool again and it worked flawlessly and has been since then. We called the service tech about this and he said that he was very sorry to hear about this but there was nothing that he could do about it. I recently went into their store to purchase a few bags of shock and while I was there I asked to speak with a manager or someone in charge. I am not convinced that the person I spoke with was a manager but I proceeded to explain this same story to him and his response was basically the same as the service techs. There was nothing that they could do about it. He claimed that they checked the unit in a "sink" before it left. I really don't know how you check a pool cleaner in a "sink" but that is what I was told. I am totally convinced at this point that all that was wrong with our pool cleaner was a $21.99 impeller and that I should have just went that route in the beginning instead of trusting Gene Lilly with repairing our cleaner. I feel like we have been ripped off by Gene Lilly and the 3 bags of shock treatment that I purchased today will be my last dealings with this company. This is very unfortunate for me because I am very close to their store but there are other retail stores in the area and I guess I will be forced to shop there in the future.read more
Mike Massabni
17:53 02 Jun 19
We have issues with our pool every year and they would be intolerable if not for the fine folks working at Gene Lilly.... They are helpful, knowledgeable and get this folks, actually care about their clients. I can’t say enough about how great they are. I highly recommend them!read more
Hailey Manning
15:21 22 May 19
Great place, they have kept my pool clean for over 10 years. They test my water and sell me nothing I do not need. They... know pools and chemicals.read more
Wanda Hasselberger
22:21 02 Feb 19
They were very helpful I learned something about the different pools that i didnt know.
Rebecca Fleming
13:33 10 Jan 19
If you need pool or hot tub help in our area, this is the place to go. They go above and beyond and help with your... every need. They even have a side business that sells arcade games.read more
Carl Robinson
16:24 07 Nov 18
Staff was quite helpful and pleasant. I'll definitely come back. I will certainly recommend them to my friends with a... pool or spa.read more
Nikki Baptiste
13:58 18 Jul 18
I want to sing the high praises of this company! We bought an incredible pool from them and we LOVE it. The staff is... friendly, professional, and they all have delightful personalities. The pool was installed last Friday (the 13th) and it’s a sight to behold. Then, the next day (by no fault or affiliation with Gene Lilly) without my knowledge a pool water company filled our brand-new pool with water that looked worse than water you’d find in the Inner Harbor, it was BLACK (no lie). We were mortified! Much like Superman, the staff at Gene Lilly immediately came out to the house and treated the pool. This was followed up with two additional visits and now, as a result (and in four days) the pool is crystal clear and above all SAFE! I don’t know how they performed this miracle but we are not only ecstatic, we are so grateful for their generosity, patience (because I was a certifiable basket case about this whole ordeal), and above all their dedication to their customers. They have a stellar reputation. Customer service and professionalism of this echelon is a rare find! Thank you, Gene Lilly! If you are looking for a pool company look no further…… THIS IS IT. They are THE BEST!read more
Mike Keele
20:34 02 Jul 18
I bought our pool here several years ago. The help is great and very knowledgeable. The only issue I have with this... place is pricing. I wonder how can a store charge almost 300% more than the cost of a pump that I can get online. I understand brick and mortar but come on 300% more.read more
Hours of Operation
MONDAY – SATURDAY
9:00am – 5:00pm
SUN
We are closed
